FAQs

How can I track the transactions that take place on my website?

• Our eCommerce Gateway administrative tool (Online Portal) provides a functionally rich solution to view transactions as they’re processed in real time, including extensive reporting tools which allow you to filter and view reports by transactions, orders, batches or periodic bills (recurring payments).

What are your shipping costs?

• Shipping costs vary based on the destination and weight of your order. You can view the exact shipping cost during the checkout process.

Do you ship internationally?

• Yes, we ship internationally to [list of countries]. Please note that international shipping rates and delivery times may vary.

• What happens if my order is damaged in transit?
  • If your order arrives damaged, please contact our customer service team immediately. We will arrange for a replacement or refund.